Service 01 — our core discipline
AI Automation for real operations.
Most companies do not need another dashboard. They need the AI to handle the inbox, the offers, the data entry and the follow-ups. We design AI agents and automated workflows that plug into the systems you already use, with guardrails and human checkpoints where they matter.
Capabilities
AI Agents
Autonomous agents that read, decide and act across your tools — not chat toys, but operators with guardrails.
Workflow Automation
Event-driven pipelines that move data between CRM, ERP, email, spreadsheets and messaging without humans in the loop.
RAG Assistants
Assistants grounded in your own documents, catalogues and policies, with citations and access control.
Document & Email AI
Invoices, offers, contracts and inboxes parsed, classified, routed and answered automatically.
Lead Intelligence
Inbound requests scored, enriched and prioritised so your team touches the right lead first.
AI Search & Chat
Semantic search and conversational discovery embedded directly into your site or product.
How an agent is built
Anatomy of a CORNE agent.
Trigger
Email, form, webhook, schedule or a message in your channel.
Context
Your documents, database and CRM retrieved and grounded.
Reasoning
The model plans steps, calls tools, and validates its own output.
Action
Writes to your systems, replies, files, schedules, escalates.
Oversight
Logs, evaluation and a review queue for anything uncertain.
AI use cases by industry
Retail & E-commerce
- Product tagging & description generation
- AI search and size/stock answering
- Abandoned-cart and win-back sequences
Hospitality
- Reservation enquiry triage
- Multilingual guest assistant
- Review monitoring and reply drafting
Professional Services
- Proposal and offer generation
- Contract and document extraction
- Meeting notes to CRM actions
Media & Publishing
- Automatic summaries and tagging
- Editorial workflow automation
- Archive semantic search
Model strategy & integrations
We stay model-agnostic: the right model per task, evaluated on your own data, swapped when something better ships. Cost, latency and privacy are design constraints, not afterthoughts.
Delivery process
Audit
We map the manual work: volumes, tools, exceptions, and the true cost per task.
Design
We architect the agent, the data sources, the guardrails and the human checkpoints.
Build
A working pilot in weeks, wired into your real systems — not a slide deck.
Operate
Monitoring, evaluation and iteration, so the system keeps improving in production.